Born in Germany

Raising the bar everywhere

Our Story

What’s our story? Well, it all started way back in 1972…

That’s the year SAP’s founding fathers began collaborating with our parent company, the Freudenberg Group, in Weinheim, Germany. Working in the Freudenberg Group’s data center (think SAP’s garage), five tech visionaries began writing the software that would become the world’s leading ERP system. In 1977, The Freudenberg Group became SAP’s 7th customer.

In 1995, using expertise it gleaned as an SAP collaborator and customer, Freudenberg IT (FIT) emerged from the group as a spin-off.

In 2003, FIT premiered in America. In 2005, FIT Asia made its debut in China. Today, FIT is flourishing around the globe. And not just in the SAP channel either. See, we understand that you rely on other business-critical software – such as Microsoft – to run your company so we’ve created a service portfolio that can support nearly all your digital enterprise needs.

Our Character...

In 140 words

Our Character

We’re easygoing hard workers. We’re imperfect perfectionists.

FIT is not your typical IT services company. We’re more partner than provider. On purpose. For us, earning your trust is just as important as earning your business. So we’ll never hustle you. Instead, we’ll hustle for you. We don’t buy hype. And we sure as heck don’t sell it. Ever. We believe actions speak louder than words. And results trump promises. Always. We understand ones and zeros while being mindful of X’s and O’s. We heart tech and hate “it can’t be done.” We’re not pushy. Still, we will push back when we think it’s best for you. We know simple is never easy, yet strive for it relentlessly. We like donuts at work and could stand to lose a few pounds. We’re FIT. And, yes, we see the irony in that.

An eye-level look at our C-level team

Our Leadership

Learn more about the folks who keep FIT in tip-top shape.


Horst Reichardt, Global CEO

Horst Reichardt
Global CEO

Occupation: Traveling the world to ensure FIT continues to soar
Preoccupation: Ensuring his passport is never far away

Horst is a seasoned IT Executive. Not to mention a seasoned globetrotter. Prior to his current role, he joined the FIT team in 2013 as General Manager for FIT China. Before that he was COO at Deutsche Telekom in Bonn, where he was responsible for technical service. During his 30-year career, he’s held several international management positions such as COO at debis Systemhaus in South Africa and SVP Regional Manager (Western Europe, Africa & America) at T-Systems, where he later served as SVP in charge of the company’s global desktop business.

When Horst’s not running FIT (and trotting through airports), he enjoys running to stay fit, traveling for leisure and perfecting his golf game whenever possible. Horst is married with three grown children.


Olaf Herbig, Global CIO

Olaf Herbig
Global CIO

Occupation: Chief IT Simplifier (aka, CIO)
Preoccupation: Being the maestro for projects and systems orchestration

CIO is Olaf’s official title but around FIT he’s also known as Chief IT Simplifier. Olaf has more than three decades of IT business experience, which he puts to good use every day. Prior to FIT, Olaf worked at T-Mobile and T-Systems International where he held several international management VP positions. While there he provided global service management expertise for several enterprise customers as well as for larger corporate units with the focus on standardization and consolidation of complex IT landscapes. Today, he’s responsible for leading FIT’s global project management methodology and standardization initiatives as well as the company’s most complex IT transformation projects.

Aside from his passion for riding motorcycles and enjoying the sun, wind, and sea, in his spare time he also works as a volunteer, helping 16- to 24-year-olds to decide which direction to take their career in.

Occupation: Sustaining the financial health and wellbeing of FIT
Preoccupation: Investing in ways to bolster the company’s global value

Wolfgang’s a world citizen who’s lived and worked in Austria, Germany, France and the USA. He brings world-class assets to our global team and, in tandem with Horst Reichardt, is responsible for the financial strength and overall management of the organization. Prior to joining FIT in 2016, Wolfgang served as Head of Strategic Projects for FIT’s parent company, the Freudenberg Group, where he played a pivotal role in establishing the Group’s e2 program – a corporate giving initiative that champions education and the environment. Wolfgang began his career at Freudenberg in 2002 as Head of Corporate Finance and has held a number of progressive managerial roles including CFO of the Gaskets Division of Freudenberg Sealing Technologies and CEO of Freudenberg New Technologies.

Away from the intensity of the office, Wolfgang enjoys spending time outdoors swimming laps, playing golf and hiking with his family and their Labradoodle dog, Coco.

Mohammad Ahmmad, Global COO

Mohammad Ahmmad
Global COO

Occupation: Building efficient Operation Models
Preoccupation: Creating ways for his team to excel

Mohammad’s a leader who walks the talk and talks the talk. Conversant in four languages (five if you count geek-speak), Mohammad joined FIT in 2014 as VP of our Mexico operations where he built the Puebla office into one of the state’s best IT employers. Prior to FIT, he held management positions at T-Systems, including Head of SAP Technology Services for the Americas and Africa. At every step, he’s led teams to be more collaborative, more accountable and more efficient. Which translates well into any language. Mohammad has a degree in Engineering and began his career as an SAP Basis consultant in Slovakia.

When not at work, Mohammad’s happy to be with his three children or with friends discovering new cultures.

Michael Heuberger, President & CEO, FIT America

Michael Heuberger
CEO, FIT America

Occupation: Company leader (and cheerleader)
Preoccupation: Making business-critical IT services more resilient

Michael’s more than a CEO – he’s a master of onomatopoeia. Thanks to his enthusiastic leadership style, FIT America’s achieved double-digit growth for 10 consecutive years (“Ka-pow!”). Michael launched his career at IMA Automation, where he rose to the rank of CIO for all organizational activities. Before joining FIT he held several management positions at Infor including General Manager Software Development and Product Manager for core ERP systems. Over the last 20 years he’s gained valuable experience in IT, ERP, SCM, finance, development and consulting. His relentless focus on customer satisfaction, combined with creating resilient products and services for business-critical technology, drives the company’s success.

Though his mind never seems to rest, Michael does take time to chill with family and friends. He also enjoys reading, learning new ideas and thinking about the next big thing.

Ralf Sürken

Ralf Sürken
CEO, FIT Europe

Occupation: Action man with an action plan
Preoccupation: Boosting customer satisfaction and team performance

Ralf Sürken is a man with a mission. Since joining FIT in 2016, he’s rolled up his sleeves and is focused on motivating the FIT Europe team to be the epitome of customer-centricity. His career has spanned the globe with stops in Europe, Asia, North America, South America, and South Africa. Through his professional travels, Ralf has picked up more than 25 years of international experience in management roles in the software and IT service industry. Most recently as Velocity’s Global VP of the SAP Line. He’s also held top-level positions at ITelligence and SAP. In his opinion, the critical success factor for his mission is intense teamwork at every level of the organization. A man of action, Ralf is a CEO who leads by example.

Ralf and his family recently moved to Germany from Minneapolis. He’s married with two children.

Reto Bless, CEO, FIT Asia

Reto Bless

Occupation: Engineering ways to expand business in Asia
Preoccupation: Strengthening ties with global customers and prospects

Reto is a senior IT executive with a remarkable track record. And not simply because he started his career at Swiss Railways. While there he engineered the close collaboration of teams and established an international, multilingual service organization. His leadership skills eventually carried him to Head of IT Operations. In 2001, Reto took his talents to T-Systems, a part of the Deutsche Telekom group. There he set up a global standardized service desk that encompassed 23 countries. In 2013, he left T-Systems as Vice President of International Service Desk and moved to Shanghai to become CEO of FIT Asia, where he puts his global IT business experience to work on a daily, and very efficient, basis.

When Reto is not busy ensuring FIT Asia is running smoothly, he hosts delicious home-cooked barbeques for his friends and colleagues.

You are here

(Hey, so are we!)

Our Locations

Our all-world service extends all over the globe.

When we say we have a global presence, we mean it. FIT has locations around the world. So we’re able to serve you around the clock. In your regional time zone and, when possible, in your native language. You could say our global presence keeps you from going round in circles when you need help.

A proud member of the
Freudenberg family

Carl Johann Freudenberg, circa 1860
Founder of the Freudenberg Group

Our Parent Company

A proud member of the Freudenberg family

FIT is a brand of the Freudenberg Group—a family-owned global technology group that serves its customers, and society, with forward-looking innovations.

The Freudenberg Group began as a tannery in 1849 and is headquartered in Weinheim, Germany. Together with its partners, customers and the world of science, the Freudenberg Group develops leading-edge technologies, and excellent products, solutions and services for more than 30 market segments and for thousands of applications: seals, vibration control components, nonwovens, filters, specialty chemicals, medical products, IT services and the most modern cleaning products.

Innovation strength, strong customer orientation, diversity and team spirit are the cornerstones of the Group. Commitment to excellence, reliability and proactive, responsible action belong to the company’s core values lived for more than 165 years. In 2015, the Freudenberg Group employed over 40,000 people in some 60 countries worldwide and generated sales of more than $8.2 billion (including pro-rata consolidation of 50:50 joint ventures).

So as you size up FIT, know that we’re not some small player or struggling start-up. On the contrary. We’re a rock solid organization backed by one of the strongest, most reputable privately-held companies on the planet.

Learn more about the Freudenberg Group, its Guiding Principles and its Corporate Social Responsibility.