Born in Germany

Raising the bar everywhere

Our Story

What’s our story? Well, it all started way back in 1972…

That’s the year SAP’s founding fathers began collaborating with our parent company, the Freudenberg Group, in Weinheim, Germany. Working in the Freudenberg Group’s data center (think SAP’s garage), five tech visionaries began writing the software that would become the world’s leading ERP system. In 1977, The Freudenberg Group became SAP’s 7th customer.

In 1995, using expertise it gleaned as an SAP collaborator and customer, Freudenberg IT (FIT) emerged from the group as a spin-off.

In 2003, FIT premiered in America. In 2005, FIT Asia made its debut in China. Today, FIT is flourishing around the globe. And not just in the SAP channel either. See, we understand that you rely on other business-critical software – such as Microsoft – to run your company so we’ve created a service portfolio that can support nearly all your digital enterprise needs.

Our Character...

In 140 words

Our Character

We’re easygoing hard workers. We’re imperfect perfectionists.

FIT is not your typical IT services company. We’re more partner than provider. On purpose. For us, earning your trust is just as important as earning your business. So we’ll never hustle you. Instead, we’ll hustle for you. We don’t buy hype. And we sure as heck don’t sell it. Ever. We believe actions speak louder than words. And results trump promises. Always. We understand ones and zeros while being mindful of X’s and O’s. We heart tech and hate “it can’t be done.” We’re not pushy. Still, we will push back when we think it’s best for you. We know simple is never easy, yet strive for it relentlessly. We like donuts at work and could stand to lose a few pounds. We’re FIT. And, yes, we see the irony in that.

An eye-level look at our C-level team

Our Leadership

Learn more about the folks who keep FIT in tip-top shape.


Horst Reichardt, Global CEO

Horst Reichardt
Global CEO

Horst Reichardt represents FIT around the globe.

Horst Reichardt joined FIT in 2013 as the general manager of FIT China, assuming his current role shortly thereafter. He was previously the chief operating officer of technical service at Deutsche Telekom in Germany.

He gained his extensive IT management experience on the international stage during over 30 years in leadership positions including chief operating officer at debis Systemhaus in South Africa. At T-Systems, he served as the senior vice president regional manager for the company’s business in Western Europe, Africa, and America. He later headed the global desktop business as a senior vice president there.


Olaf Herbig
Global CIO

Olaf Herbig embodies like no other the global FIT value proposition “IT Solutions. Simplified.”

As FIT’s global chief information officer, Olaf Herbig leads highly complex transformation and implementation projects, leveraging his decades of hands-on experience.

Herbig has held other senior management positions at other organizations such as T-Mobile, T-Systems International, and Wincor-Nixdorf during his career. He was responsible for key account management and implemented successful standardization and unification processes within global IT infrastructures.

In his spare time, he works as a volunteer to help young people between the ages of 16 and 24 who are entering the job market.


Wolfgang Schneider
Global CFO

Wolfgang Schneider takes an active role in shaping global business development.

Wolfgang Schneider has been the global chief financial officer at FIT since August 1, 2016, sharing responsibility for the overall management of the organization with CEO Horst Reichert. Born in Austria, he joined the Freudenberg Group in 2002 as the head of Corporate Finance and later became the head of Mergers & Acquisitions.

In 2007, Wolfgang Schneider went to France to be the CFO of the Gaskets Division of Freudenberg Sealing Technologies. In 2013, he returned to Weinheim, Germany to lead Freudenberg New Technologies as its chief executive officer. From 2015 on, he has assumed responsibility for strategic projects such as the Vibracoustic initial public offering and Freudenberg’s e² program to support education and the environment.

Mohammad Ahmmad, Global COO

Mohammad Ahmmad
Global COO

Mohammad Ahmmad designs efficient operating models—in multiple languages.

Mohammad Ahmmad joined Freudenberg IT Mexico in 2014 as its vice president operations and turned the Puebla subsidiary into one of the best IT employers in the country. Today, he designs efficient operations models in his position as global chief operating officer.

After studying electronic engineering and computer science, Ahmmad launched his career as an SAP Basis consultant in Slovakia. The next steps along his career path found him assuming various management positions at T-Systems and heading SAP Technology Services America and Africa. Speaking four languages himself, he expects from his teams efficient collaboration across languages and cultures and personal accountability.

Michael Heuberger, President & CEO, FIT America

Michael Heuberger
CEO, FIT America

Michael Heuberger heads American operations and makes business-critical IT systems indestructible.

For over a decade now, Michael Heuberger has led Freudenberg IT America to double-digit growth in his role as CEO. By maintaining a relentless focus on the satisfaction of FIT’s customers, he creates resilient systems for mission-critical applications that ensure their success.

Over the last 20 years he’s gained valuable experience in IT, ERP, SCM, finance, development, and consulting. Michael launched his career at IMA Automation, where he rose to the rank of CIO for all organizational activities. Before joining FIT, he held several management positions at Infor including general manager software development and product manager for core ERP systems.

Ralf Sürken

Ralf Sürken
CEO, FIT Europe

Ralf Sürken is establishing an even stronger focus on the customer at FIT in Europe.

Ralf Sürken is from Minneapolis, Minnesota and has been responsible for strategic and operative controlling at FIT in Europe since July of 2016. His mission is to constantly drive the company’s development as a leading full-service provider for mid-sized enterprises. In fulfilling this mission, he closely aligns marketing, sales, and service quality with the needs of FIT’s European customers.

During 25 years of executive positions at companies such as Velocity, SAP, and ITelligence, he has gathered international experience in the fields of software and IT services. He has worked in Europe, Asia, Latin America, South America, and the US.

Reto Bless, CEO, FIT Asia

Reto Bless

Reto Bless develops ideas to expand business in Asia.

Reto Bless has headed FIT’s activities in Asia from Shanghai since 2013. His success rests on a foundation of 20 years of international IT management experience. He previously served as vice president of the International Service Desk at T-Systems, a Deutsche Telekom company.

You are here

(Hey, so are we!)

Our Locations

Our all-world service extends all over the globe.

When we say we have a global presence, we mean it. FIT has locations around the world. So we’re able to serve you around the clock. In your regional time zone and, when possible, in your native language. You could say our global presence keeps you from going round in circles when you need help.

A proud member of the
Freudenberg family

Carl Johann Freudenberg, circa 1860
Founder of the Freudenberg Group

Our Parent Company

A proud member of the Freudenberg family

FIT is a brand of the Freudenberg Group—a family-owned global technology group that serves its customers, and society, with forward-looking innovations.

The Freudenberg Group began as a tannery in 1849 and is headquartered in Weinheim, Germany. Together with its partners, customers and the world of science, the Freudenberg Group develops leading-edge technologies, and excellent products, solutions and services for more than 30 market segments and for thousands of applications: seals, vibration control components, nonwovens, filters, specialty chemicals, medical products, IT services and the most modern cleaning products.

Innovation strength, strong customer orientation, diversity and team spirit are the cornerstones of the Group. Commitment to excellence, reliability and proactive, responsible action belong to the company’s core values lived for more than 165 years. In 2015, the Freudenberg Group employed over 40,000 people in some 60 countries worldwide and generated sales of more than $8.2 billion (including pro-rata consolidation of 50:50 joint ventures).

So as you size up FIT, know that we’re not some small player or struggling start-up. On the contrary. We’re a rock solid organization backed by one of the strongest, most reputable privately-held companies on the planet.

Learn more about the Freudenberg Group, its Guiding Principles and its Corporate Social Responsibility.